I was recently asked to give a webinar (although I hate that word, just for the record) about how to increase conversions on your website. The organizers wanted to call it "Website Optimization: How to increase conversions & boost revenue", but that sounded kinda boring and dry. So I called it "Conversions 'R' Us" - much better, I think. Then I asked myself, "Steve, what's the most effective way to increase conversions on a website?" to which I responded, "A killer user experience!" to which I agreed. I checked with Whitney Hess for permission to use the 4 steps she outlines in her "DIY UX" talk, to which she kindly agreed, and the presentation turned out pretty good (if I do say so myself). I also borrowed a couple slides from my DIY Usability talk, to which I also kindly agreed. (Oh, and I stole the "Zune vs. iPod" idea from Jared Spool)
If you'd like to see me give this presentation in person, stay tuned for an announcement of where and when (hint: Art Lab, Fort Collins, Colorado - sometime in the future).